Terms of Service

1. Acceptance

By using MARGPAL, you agree to these Terms of Service. If you do not agree, do not use the platform.

2. Service Description

MARGPAL is a cloud-based fleet and transport management platform provided by Ramshiya Technologies Pvt Ltd. The service includes web application, mobile app, GPS tracking, freight billing and related features.

3. Account Responsibilities

• You are responsible for keeping your login credentials secure
• You must provide accurate information when registering
• One account per company — multiple users allowed under one account
• You are responsible for all activity under your account

4. Free Trial

New accounts receive a 15-day free trial with full feature access. No credit card is required for the trial. After 15 days, the account is paused until a plan is selected. All data is preserved for 30 days after trial expiry.

5. Subscription & Payment

• Subscriptions are billed monthly or annually in advance
• Prices are in Indian Rupees (INR) and include GST
• We reserve the right to change pricing with 30 days notice
• Failed payments result in service suspension after 7 days

6. Refund Policy

• Trial period: completely free, no charges
• Paid subscriptions cancelled within 7 days of payment: full refund
• After 7 days: no refund for the current billing period
• Annual subscriptions: pro-rata refund for remaining months if cancelled after 3 months

7. Acceptable Use

You may not use MARGPAL to:

• Track vehicles or people without their consent
• Violate any applicable law or regulation
• Attempt to hack, reverse engineer or disrupt the service
• Share your account credentials with unauthorised users

8. Data Ownership

You own all data you input into MARGPAL. We do not claim any ownership over your fleet data, trip records, or business information. You can export your data at any time.

9. Service Availability

We target 99.5% uptime. Planned maintenance is notified in advance. We are not liable for losses due to service downtime beyond our reasonable control.

10. Termination

You can cancel your account at any time. We may terminate accounts that violate these terms. Upon termination, your data is deleted within 30 days.

11. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.

12. Contact

📧 [email protected]  ·  📞 +91 9971268483